Let’s be honest, no matter what you’re shopping for, you want to ensure that it’s going to be around for a while. After all, are you going to choose a large-screen television set that the sales person tells you will only last a couple of years. Here at Five Star Reblocking, we think not. And that’s why a lifelong guarantee is one of the most important part of our ethos. It’s one of several. Other necessities to us include top-notch customer service, sustainable business practices and only the best materials and processes that we can possibly research. But each of these are benefits to discuss at a later point in time. Today, we discuss guarantees.
Some of you may scoff… how can we be sure that your work is guaranteed? Well, it starts with a leap of faith, quickly followed by the kindest testimonials from our valued customers. Sappiness aside, we’d be nowhere without the referrals passed on from customers around the Melbourne area. It’s these exact referrals which push us to be go beyond our best. It’s the charge that wakes us up in the morning, the inspiration which pushes us through the day. And, above anything else- it’s the pride that we feel when we know that we pleased our customers with the work that we’ve accomplished.
SO- those are just some of the reasons why guarantees are important to Five Star. The tip of the iceberg if you will. But above anything else, they’re important because we keep our valued customers safe and sound. We’d be nowhere without our valued customers. You’re our lifeblood and the reason that we got into this business in the first place. The work that we do reinforces the very foundation of your home or business. When completed correctly, you’ll never have to worry about tip-toing around the kitchen. Or, setting out water buckets under potential leaks in the roof. We do the mot due-diligence to go over the design of your home with a fine-tooth comb, looking for every nook and cranny that we can make safe and durable.
Who wants to call a contractor every five years? We know that we don’t, and we strongly believe that there are far better things that you could be doing with your life, and your money. Ideas off the top of our heads include vacations, include fun hobbies, include finally picking out that furniture set that you think would look absolutely dynamite in your living room. Lighting up with all of these possibilities? You know why? It’s thanks to guarantees.
We stand by our Five Star guarantee, and hope that you can feel the same way. This means that whenever you have any sort of question or concern, we want to hear about it. With your feedback, with your questions and concerns, we can only turn into a better company that will bring you the level of work that you deserve.