It may sound counterintuitive, but 5 Star Reblocking and Underpinning feels so grateful for the number of amazing companies in our industry. Melbourne and the surrounding areas have an abundance of companies to choose from, and we wouldn’t have it any other way. You may be thinking, “why on earth would you want to maximize the competition in your industry?” Short answer- we don’t see it as competition. We don’t believe that there will ever be a finish line, or a peak to the mountain when it comes to our work. We see each and every day as an opportunity to better our best, we wouldn’t have it any other way.
That being said, there are several criteria which you should always come to expect from 5 Star Reblocking and Underpinning. It’s these elements, these parts of our mission and ethos, which we believe set us a cut above the rest. First off the bat is our vast amount of experience. Collectively, between our team members, we have more than 30 years of experience in the reblocking and underpinning industry. You name a scenario, we’ve probably dealt with it. Tricky terrain? We’ve seen it. Unleveled blocks or sections of your property? Piece of cake. Unruly neighbors whose late-night partying habits are interrupting the timeline for our work? We told you- we’ve seen it all. In our minds, there is no substitute for putting in the hours of hard labor and strategic brainstorming. You can feel confident knowing that your property is in properly-educated hands.
Next up is our communication prowess. Communication should be an integral part of any business plan, in our minds, but too often- companies let it slip to the side as a lesser priority. So what does communication mean to us? To us, communication means providing a forum for our valued customers to feel safe providing feedback and communicating questions. There is no such thing as a dumb question. That cannot be reiterated enough. Rather, we want to hear any and all of your questions. We want you to feel properly empowered to remain in the driver’s seat throughout the duration of our process. When you have all of the information that you need, you’ll feel far more comfortable making investments in the foundation of your home.
Finally, for today’s post, we want to touch on the value of quality materials. Year over year, we strive to be a more sustainable company. We strive to identify process efficiencies that will save us time and you money. We’ll never cut corners to make an extra buck; You can depend on us to go the extra mile when it comes to quality materials. Similar to questions above, you should feel comfortable asking us where any part of our materials was sourced from.
Obviously there are additions to this list, but we believe that these are three of our most core values. Questions or comments on the above? Give us a shout. We’d love to hear from you.